Return policy

Hello everyone,

In principle, there is no return for works of art and crafts. However, if you receive the item and it was broken during shipping, you can request a refund with supporting evidence (photographs), within 48 hours maximum. When a refund is granted, it will be issued within a maximum of 10 days.

Obviously, like all companies, customer satisfaction is fundamental, an online store is no exception to the rule, on the contrary.

As the founder of this project, I will always be ready to listen to you to improve this shop and thus make the happiness of both customers and artists. Moreover, following receipt of your package, I intend to follow up to inform me of your satisfaction in the process of purchasing, shipping and in relation to the creation that you have received.

Yours truly,

Louise Dupont

cel: 514-451-8734

English en