There are no shipping costs charged to customers. Packages are sent in secure packaging adapted to the specific conditions of each creation.
The artist or craftsman can offer, at his discretion and according to your agreement, to deliver the package directly to your home. However, each artist decides for himself whether the distance between his home and yours is suitable for hand delivery. The customer can also offer to pick up his purchase himself if there is an agreement with the artist.
Each artist and craftsman is responsible for shipping their product. When a purchase is made on the store, the artist or craftsman is immediately informed of the customer's contact details. He must get busy as quickly as possible to pack his package as safely as possible according to the format and content. He is free to do business with Canada Post, Purolator or other, whichever is most convenient and least expensive in his region. The reception time can vary from 3 to 10 days.
If after this period, you still have not received your package, write to: email@example.com, we will follow up by post and inform you of the outcome.